Privacy Policy

Our commitment to your privacy is strong.

 

By accessing the CPB website, you agree to our use of information privacy practices as outlined in this policy. We take special care to protect our clients’ privacy. Every piece of information gathered for order delivery or other purposes will be used solely for customer service, shipping requests, and informing customers for reviews.It is guaranteed that no information will be distributed or released to any third-party recipients. We do not aim to knowingly solicit personal information from anybody under the age of 13. Children are not intended or permitted to use our website.

The following terms and conditions are accepted by users who use our website. CPB also retains the right to modify these terms and conditions at any moment without prior notice or warning. Users are encouraged by CPB to periodically visit this website. The raw materials utilized to make our items are owned by our business. We don’t distribute and sell our content to outside organizations. CPB has the right to offer free samples or put their specially printed boxes on display for customers in order to demonstrate our skills.

 

Notice of Copyright

By using our website, users acknowledge and agree that custompackageboxes.com owns the data, text, software, images, illustrations, maps, designs, and other materials that collectively make up “Our Website Content” and that any modification, updating, copying, processing, reposting, distribution, or transmission of that content is strictly prohibited without the owners’ prior written consent.

 

User Behavior on Our Website

The content that you email, publish, share, or otherwise distribute or share via our website is solely your responsibility. You acknowledge that until you have obtained the necessary authorization from the respective owners, any content that users upload, post, advertise, or otherwise make public or transmit via our website or that is used in accordance with “Our Website Contents” will not contain any document, photograph, design, trademark, service mark, or any other copyrighted work of any third party. You acknowledge and agree that you will not upload, share, publicly announce, or otherwise distribute or disseminate across our website any online content that is objectionable, absurd, that interferes with the ability of our large user base to access our website’s resources, or that violates custompackageboxes.com proprietary information.

Due to the fact that we have no control over the content given by clients of custompackageboxes.com, we are unable to vouch for its legitimacy or integrity. In no event shall we be accountable to you for any content that you may find offensive, abusive, or illegitimate. Although our organization reserves the right to remove any material that violates the terms and conditions or is otherwise objectionable, offensive, or unlawful, they are not required to do so. In order to (a) comply with legal process, (b) enforce the terms of service, (c) maintain the material posted on our website, or (d) report it as necessary, the firm has the right to do so.

(e) to react to claims that the website’s material violates the rights of third parties, (f) to defend the assets, security, or rights of our website and its users. It is primarily your obligation to give accurate information online in order to purchase our items. Our website is only intended for human use; robots or other automatic methods are not permitted to access it. The use of our website in a manner that is unlawful or violates the terms and conditions of custompackageboxes.com will be dealt with in a disciplinary manner. By using our website as a customer and submitting a request through it, you guarantee that you have all necessary authority, consent, and authorization to make a purchase and that the business is authorized to manufacture exclusive goods on your behalf. This will also serve as proof that you are of a legal age to enter into a contract and assume responsibility for any indemnity that may arise from your use of the website. You are in charge of keeping your password secure and gaining access to your registered account. If somebody makes an order using your account or if anything else occurs, it would only be your concern. You grant the service permission to generate, reuse, and modify content from our site whenever you or another person wants to. Users are able to log their emails and names in certain portions of our website, as well as create passwords for future use in password-restricted areas. Before registering your account, we have the right to request further personal or business-related information. Your password is your responsibility alone, and you shouldn’t share it with anyone. You acknowledge that in the event that any unauthorized person gains access to the password-protected part of the website, you will be held liable for any information misuse. By using our website, you signify that you agree to our company’s privacy statement. You recognize that your personal and business information will be gathered in accordance with the terms of the company’s privacy policy and that you have read, understood, and agreed to that policy. You agree to defend, indemnify, and hold harmless Custompackageboxes.com, its owners, directors, staff, vendors, associates, representatives, and subcontractors from and against all allegations, claims, in the event that assertions or claims are made against the business regarding the alleged wrongdoing of the clients or the untested printing of the goods undertaken by the company and ordered by clients (a). You must defend the company from any claims, pay any judgment or judgement, and reimburse us for any court costs and expenditures that we might incur. You must also indemnify us and keep us safe from any failure, damage, disruption, or misbehavior that results from any allegations. Even if a party has been warned of the possibility of such damages, the Company shall not be liable for any injury, death, dangerous occurrence, harm, or retention of any kind suffered by its employees, staff, marketing personnel, media figures, and the related authority as a result of the use of our website or the information obtained therefrom. After receiving your order, you have three working days to contact the business if you find any printing errors in the packaging boxes or the product is not printed as you had requested. Even if the printing is incorrect or unclear, we will reprint your original order, so do not request a refund. The executive team runs regular checks. Customers who wish to receive a reprint of the goods must provide the company with photographs of the defective product within 5 working days using their own resources. Accelerated transactions have payments that are not refundable at all.

 

Refund Policy:

The inconsistent supply of stock and manufacturing materials as a result of the ongoing COVID-19 (novel coronavirus) outbreak scenario worldwide may result in unanticipated delays in the completion of some tasks. Due to this interruption in supply, custom package boxes retain the right to cancel any order at any time before the delivery of the boxes without giving the customer prior notice. The customer will receive a full refund of their purchase price within 30 days of the order date. Payment Method and Cancellation On our website, all of the product prices are listed in USD (US Dollars), and payments are also processed in USD. The business will begin working on your submitted order once they have obtained from any permitted payment system all sums due to you, including taxes, delivery fees, etc.

Before accepting an order, we provide our clients with a paper copy or electronic version of the final product that the business will produce for them. When you know what you want from us, the press department is given printing duties. No changes can be made to the project’s structure or schedule once it has been delivered to the press department. However, the order can be revoked in just 4 hours after the evidence has been accepted.

Cancellation and shipping terms:

You were probably charged $25 and 5% of the total cost of your order for this cancellation. Customers may choose to cancel their order within 24 hours, but they will be required to pay 50% of the total price as compensation for the time and money the company has invested in making your product. However, the business would not promise that an order would be cancelled after 24 hours.

Purchase Tax Policy On orders placed within the state of Colorado, we do apply sales tax. If you are tax exempt, please present proof of your exemption when completing your order. Customers’ Artwork and Files Our designers create original designs using the submitted artwork of website visitors. The company requests that the finished artwork folders be in CMYK format and 300 dpi (dots per inch). The business cannot be held responsible for printing that is distorted, inaccurate, or does not match your order if you submit files that are not in CMYK format and are in a different font size. If the printing does not match the positioning or pattern of the order, the customers who placed the purchase will be held responsible.

The company’s staff takes all necessary precautions to prevent losses, and the CPB will not be held responsible for any loss of printed orders. Make sure the artwork or other things you upload to our website are your genuine creations before you submit them. An order that, in our opinion, violates the law or the rights of others may be rejected by the company. You accept responsibility for the content created based on your instructions when you place an order as a customer. Any order may be rejected by custompackageboxes.comwithout providing a reason. It serves as a reminder that the company does not print anything derogatory, pornographic, or violent. Proofs and color accuracy When placing an order, you frequently need to send the company the finished artwork in either a hard copy or an electronic format for the desired product. After you’ve provided us the contract, printing jobs will be delivered to the press branch. It is your duty as the client to examine and review the proof. The company shouldn’t be forced to wait while unreliable evidence results in delays. It’s important to keep in mind that the turnaround time listed on our website applies following the proof of agreement. Before making a commitment, you are urged to read the agreement and policies. To prevent mistakes in the layout, spacing, copy, punctuation, or placement of images and printed texts, please double-check your original file before delivering it. Electronic proofs are opaque; overprinting problems or color improvement from RGB or Pantone to CMYK could happen. The printed version of your merchandise that has been laminated is not our responsibility. Everything in the Final Approved Proof is Wholly the Customer’s Responsibility. Due to the inherent limitations of the printing process, the color that will be printed on the package cannot be precisely the same as the color in the artwork that was given, so the consistency of the color cannot be guaranteed. When you place an order, you are agreeing to this system flaw. Employees are encouraged to use the closest color possible, but the company is not liable for any color differences between anticipated and printed work. Because of the limitations of the technology, color variants cannot be reprinted. The color, ink, and density of the printed items that you have authorized are not guarantees that we will provide to clients. However, the provider guarantees color matching and accuracy if you request a hard proof. Please be advised that hard copy verification would cost you more money. No responsibility for mistakes. Any of the following mistakes in the finished printed product are not our company’s fault: Grammar & Spelling Errors, Graphics Errors, Punctuation Mistakes, Percolating Marks, Overprinting, Die Lines, folds that have cracks, cropping markings, a discrepancy in the size of the end product, every piece of packaging is supplied flat and already put together. Gang printing: For the vast majority of our printed products, our company does not employ gang printing procedures. The company may employ any printing approach that is most appropriate for them, depending on the printing standards of the company and its customers. Overruns Underruns We typically supply the exact number of goods ordered plus a small amount extra. This extra portion of the product is provided without charge. The corporation can only deduct the amount of delivered products in the event of fewer products shipped or under processing. The business follows the standard rule of delivering 5% of the shipped goods or less. Production rate, shipping, and order delivery. Our turnaround time begins once your order has been fully paid for by the business, your shared artwork file has been approved—in hard copy or digitally—and the press department has decided on the material that was shared. You can select the manufacturing speed when making a request on our website, which shows the number of working days from printing to shipping. You can submit us your agreement to the proof before 10 am. All efforts are being made by our staff to ensure that you receive your packages on schedule. In the event of delays, we are not responsible for any losses incurred as a result of a delivery delay. Customers acknowledge and accept that the company is not responsible for any delays brought on by inclement weather or other factors outside of our control. Orders are not canceled by printing delays; however, refunds are offered when printing processes are problematic. You make the decision to pay the whole amount in respect of customs duty and taxes when the item is brought to the relevant location. It is your responsibility as the buyer to pay any customs duties associated with the shipment of goods outside of the USA. Without a weight or quantity limit, the company offers 5 business days for delivery of the product to any location inside the USA. You will be charged an extra price for shipping to additional locations. The business is unwilling to accept liability for the shipment’s delivery schedule or any damage or loss incurred in transit. Legally, the company cannot be held liable for any shipment damages. If you provided the incorrect delivery address or made any errors in the shipping address, we will charge additional shipping and handling fees for re-shipment since this type of event might be considered after 6 working days of the shipment. Modifications to the Terms and Conditions and our Website

Any section of our website or the terms and conditions may be changed at any moment by custompackageboxes.com, with or without prior notice to our customers. The new revisions take effect when they are incorporated into our website’s terms and conditions. If you continue to use the website after the terms have been updated, it will be assumed that you agree to the most recent modifications.

 

How can I get in touch with CPPBoxes?

Call us at 512-957-7057 or send an email to info@custompackageboxes.com to get in touch with us.